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Strengthening HCD competencies in your WASH team
Building a skilled and qualified WASH team that leverages HCD is an essential step in ensuring a successful HCD project.
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HCD planning & budget tips
Understanding the relative budget, resource, and timeline requirements for HCD activities helps to align expectations across project teams and funders alike.
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Conducting a Pilot Project
Pilot projects measure the performance of a solution over a longer period of time in real life conditions.
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Types of Prototypes
Researchers can use the many types of prototypes to create simple, quick versions of their solutions and test early to learn and refine their solutions.
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Testing a Prototype
Testing your prototypes allows teams to understand which aspects of your solutions are more likely to be successful, and which need to be changed.
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Getting Feedback
Asking key stakeholders for feedback on your ideas is a critical piece of the design process.
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Brainstorming
Brainstorming is a collaborative way to generate ideas based on insights and observations.
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Design Principles and Priorities
Researchers use design principles and priorities as the high level essentials on which to generate ideas and build upon solutions.
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How Might We
Use the "How Might We" tool to generate innovative solutions by framing a design challenge as aspirational questions that allow the opportunity for creative thinking.
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Persona Template
A well developed 'persona' based on research serves as a resource that can be referenced throughout the design process to keep your target audience at the center of the design.
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Insight Generation
Insight statements help tell the story of why people feel and act the way that they do.
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Affinity Mapping
Affinity mapping guides researchers to start analyzing data by organizing findings into themes or clusters.
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Storytelling
Structuring a debrief using the “storytelling” tool is a collaborative way to capture all insights and findings after a day of research.
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TOES
Structuring a debrief using the “Themes, Opportunities, Extremes, Surprises” tool is a quick way to identify insights after a day of research.
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Stakeholder Mapping
Stakeholder mapping identifies the different groups of people involved in your design project. The connections between these groups are then visualized.
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Business Model Canvas Template
The business model canvas template describes a business, product, or service idea in comprehensive detail.
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Co-creation
Co-creation is an interactive activity which allows participants to describe the attributes that make a product or service ideal to them.
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Journey Mapping
Journey mapping is a visual way to understand the steps and barriers that stakeholders experience when they perform a task or job.
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Day in the life
The day-in-the-life exercise encourages interview participants to describe a typical day, documenting activities, roles and challenges.
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Card Sorting
Researchers can use card sorting to understand respondents’ preferences, as they prioritize or rank concepts.
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Transect Walk
Transect Walks are a participatory walking activity through a particular space to create a common contextual understanding.
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5 Whys Technique
The 5 Whys is an interview technique to explore the root cause of a problem, or deeper motivation for a behavior or action.
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Focus Groups
Prepare and conduct focus groups to understand diverse needs, behaviors, motivations, and aspirations within groups of people.
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In-depth Interviewing
Prepare and conduct interviews to to understand their current handwashing and hygiene realities, motivations and challenges.
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The Sprint
A sprint is dedicated time to dive deep into DISCOVER, CREATE or DELIVER.
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Alignment Workshop
Experts in WASH and design often speak different ‘languages’. Use this workshop to get everyone on the same page and align objectives.
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Idea Pitch
A simple idea pitch is a fast, easy way to present and test your idea with your intended audience.
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Idea Prioritization Matrix
The Idea Prioritization Matrix is a practical and simple tool for selecting viable and effective ideas through a critical lens.
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